SensL Testimonial

“The addition of the Ascent Inventory Management tool to our Salesforce CRM software has enabled us to reduce our sales order processing time, while improving access to data or decision making and customer service.”

“Integrating Ascent with our existing Salesforce CRM database has allowed SensL to rapidly implement a scalable ERP system that is used to manage our supply chain, internal operations and customer service in a highly efficient manner. Having instant access to such information from anywhere with an internet connection is truly brilliant.”

Gerard Healy,
Operations Manager,
SensL Technologies - Ireland

Challenge

SensL needed a system to evolve from the labor intensive control of sales order processing and inventory management on spreadsheets, to a real-time decision making support tool.

Solution

  • SensL began using Ascent in Mid 2008. We were the first customer outside US/Canada.
  • Staff at Ascent quickly resolved all our questions and issues with the software.
  • Within 6 weeks of Ascent implementation all issues had been resolved, many of which were due to use the software outside US/Canada.
  • Regular upgrades to the software have improved functionality and performance.

Results

  • Ascent presents a low cost high value for money ERP solution.
  • Automated inventory email alerts when stock levels drop below certain amounts.
  • Reports are easily generated, & the use of dashboards to present real-time data in a visual manner is a powerful decision making aid.
  • Sales staff can easily access information on stock levels and purchase order material due dates from suppliers to generate accurate lead times.
  • Ascent has enabled us to significantly improve customer response time and sales order lead time.